Increase customer satisfaction: New and regular customers

Here you can basically distinguish between two areas, the creation of services and the creation of products. Let’s first look at how to make customers happy with products.

Products: Quality, design and reliability

In principle, you can divide products into three categories. Low-price, medium-price and high-price products. The requirements and wishes and demands of the customers vary according to the different. For products with low price levels, design and material are of course negligible. The situation is completely different with high-priced products, where the customer pays attention to every detail. The seam on the garment, the missing button, the filter function in the software, the upgrading through applications and the processing of precious metals on the jewelry. Depending on that you have to align your business plan.

All in all, the following aspects play a central role when it comes to your product and customer satisfaction:

1. Design
2. Higher quality
3. Better material
4. Modern colors
5. High reliability
6. Etc.

Services: Ratings, delivery and availability

Services live on the product, no matter if yoga class or social media marketing consulting and on the service culture. It begins with the first telephone call and a friendly welcome, as well as answering central questions and ends with punctual delivery. In addition, there is long-term customer care, e.g. through loyalty points or the company’s own social media community. Again, there are differences between low-priced products and high-priced products.

In the case of low-price products, detailed advice is usually not part of the range of services. The situation is quite different with high-priced products in the service sector, where a lot of time is often invested in advance. As with the social media marketing consulting mentioned above, as well as with the real estate agent who usually invests days of time until a business emerges or not.

All these aspects also play a role in your business plan, what is your industry standard and what makes your service special?

1. Customer service before / after the purchase
2. Punctual delivery
3. Etc. Helpful for buyers: property purchase guide.

Guideline: Setting up your own business & business plan

You want to start your own business as a real estate agent or with another business idea? We support you with tips on your business plan and concept. Whether self-employed full-time or part-time self-employed: If you want to set up your own company, you have to think about a lot, in advance and in the operative business. From the right idea to health insurance – what needs to be considered if you want to become self-employed?

There is no training or further education for entrepreneurs. Managing director is you or not. Your own ambition is always important, because this is the only way to improve, every day.

The topics at a glance:

Poggen Pohl – unique, excellent design kitchens

Poggen Pohl convinces with unique and excellent kitchens. In 2019, they won the German Design Award in the Kitchen category. The design reflects urbanity and mobility while being ultra-modern and unique. The design is a true inspiration and for every design lover a must in the property.

Hochstr. 49, 60313 Frankfurt

https://www.instagram.com/p/BwEpBwZFp39/

Küchenhaus Süd – the best manufacturers with high quality

In its showroom, Küchenhaus Süd offers kitchens from a wide range of manufacturers, such as Leicht or Siematic, and also plans many different models itself. Particularly high demands are made on the quality, because this must always be right. In addition to unique kitchens, cooking courses are also offered here, which guarantee a special evening.

Mörfelder Landstraße 77, 60598 Frankfurt am Main, Germany

https://www.instagram.com/p/BwSBcYCAT7c/

Kurttas kitchen studio – professional craftsmanship and technical innovation

Kurttas kitchen studio combines craftsmanship with the most modern design and the highest quality appliance technology. They offer not only special kitchens, but also technical innovation. The sound kitchen offered by Kurttas Kitchen Studio is controllable via Bluetooth and allows a glimpse into the future of kitchen innovation.

Gartenstraße 6, 63225 Langen

https://www.instagram.com/p/BwJ3y8YFpr2/

Bulthaup – minimalist and elegant

At Bulthaup, the individual wishes and living situations of customers are taken into account. The minimalist design of the kitchens combined with many years of experience and the best quality leads to the best possible result for the customer. The showroom in Frankfurt am Main represents the special design and the great flair.

Berliner Straße 29, 60311 Frankfurt/Main, Germany

Kitchen studio Brendel – personal consultation leads to the best result

At the Brendel kitchen studio you will not only find renowned brands, but also great designs. From Siemens and Miele to Blanco and Liebherr. The planning and personal consultation is for each customer in the foreground, so that all wishes are completely fulfilled. The Brendel kitchen studio in Frankfurt am Main inspires customers to create great designs and new ideas for their own homes.

Rödelheimer Landstraße 106, 60487 Frankfurt am Main, Germany

Heyne & Lehmhaus kitchen rooms – different styles, the right one for every customer

The Heyne & Lehmhaus kitchen rooms plan the perfect kitchen with a lot of care and love. Kitchen manufacturers such as Acheo, Häcker, Lancanche and Rational are represented here. The experts cater to the individual wishes of each customer and thus create kitchens in a wide variety of designs and styles. There really is something for every taste here.

Würzburger Str. 4, 60385 Frankfurt am Main

Lauterbach Schaap Küchen – Kitchen studio with cooking evenings

Lauterbach Schaap has been designing kitchen dreams for 25 years. They combine special design, kitchen architecture and a stylish way of life, which is reflected in the kitchens. Their kitchen studio also hosts regular cooking evenings to test the kitchens in action and inspire customers for their own property.

Große Friedberger Str. 40- 42, 60313 Frankfurt am Main

Kitchen plan – special accents through patterns and colours

Kitchen plan in Frankfurt am Main offers special us extraordinary design. Colorful tiles, patterns as accents and the most diverse styles can be found here and guarantee the perfect kitchen for all requirements. Also accessories for the kitchen, such as dishes, vases and decoration, which complete a kitchen are offered here to accompany the vision of the kitchen from start to finish.

Horst-Schulmann-Strasse 3, 60314 Frankfurt am Main, Germany

Küchenhaus Krömmelbein – highest quality for customer satisfaction and perfection

Küchenhaus Krömmelbein offers a complete kitchen planning service. From the planning to the visualization and the craftsmanship services, everything is offered here as a complete package. In addition, only the best brands can be found for both the kitchen and the kitchen appliances. The experts at Küchenhaus Krömmelbein offer the highest quality in perfection.

Ginnheimer Strasse 45, 60487 Frankfurt / Main